Getting close to your customers (are you listening pharma marketers?)

images
Chrysler will begin recruiting U.S. residents in the next few weeks to participate in closed, online dialogues to gather insights for the automaker's marketing, product development, vehicle features and engineering. What a great idea and a fantastic way to get close to your customers. Of course pharma marketers don't care what current customers say they are only interested in new Rx's, but you can learn a hell of a lot from current customers if you listen. Read More...
|

DTC Marketers rate web high in importance but money is still scarce

logo_medadnews
According to a new study by Med-Ad News, one which this author participated in by the way, DTC marketers are going to spend more money on emerging media and online media and less on print & TV. If you believe that I have some swamp land to sell you at a great price. Read More...
|

Guess what? Docs are blogging too

ist1_4524515_online_prescription_concept
About 1% of all blogs deal with health, according to a 2006 study by the Pew Internet & American Life Project. Many are by consumers writing about their own health issues, but "the numbers of health care providers who are blogging is steadily growing," says Fard Johnmar, founder of Envision Solutions, a New York health care marketing firm. Why not Blog? As hard as it to believe physicians are people too and are as confused about healthcare issues as we all are. Read More...
|

A BLOG does not make a company social media friendly

images
Readers of this website have heard me talk about the importance of social media in today's wired world many times. Social media has far reaching implications in health where lack of time with physicians is forcing a lot of patients to do their own research on drugs. A BLOG by an employee, although admirable, is not the way for pharma to get engaged with consumers. Read More...
|

Social media and pharma

images
This week I had the opportunity to present the implications of social media to a major pharmaceutical company and was really surprised at some the questions I received from the audience. The questions that were fielded scared the hell out of me because social media is part of our lives right now and marketers roles are changing dramatically. If DTC marketers don't understand this then DTC marketing is in for one hell of a time. Read More...
|

Health 2.0 is here but DTC marketers turn a deaf ear

screenshot_01
Although it’s still being defined, the recent phenomenon known as Health 2.0 is perhaps best described as "patient-empowered health care." In the 21st century, people with various health conditions can find valuable resources, including social networks, online to help them cope and make better informed decisions about their care. The problem is that DTC marketers aren't listening and continue to push non-credible information to consumers. Read More...
|