DTC Environment

Use data to paint the complete picture

images
There is a lot of great information on the Web concerning social media demographics but don’t take the data for face value unless you can look social media through your audiences eyes. The most recent information comes by way of eMarketer which posted demographics of baby boomers who use social media. A DTC marketer may look at this data and validation of not addressing this channel but that would be a huge mistake. Read More...
|

Welcome to the era of customer participation

images
In 2007 Jim Stengel, P&G’s global chief marketing officer declared an end of “telling and selling”. This was an acknowledgement of generation i and the era of consumer participation. It is a shift from “informing, persuading and reminding” to “demonstrating, involving and empowering”. It is a belief that consumers are more empowered when it comes to healthcare choices and an understanding that unless we change how we market to consumers DTC ads will die a slow death. Read More...
|

Quote of the decade

images
"You all suck. Now do something about it !" This is a quote from Joseph Jaffe a New Media Guru and it is more relevant today than ever before. Never has so much money been spent of worthless, ineffective DTC advertising while ignoring the relevance of the Internet and empowered patients. When will DTC marketers realize this and start implementing initiatives that engage rather than push information to consumers? Read More...
|

The power of social media

images
While most DTC marketers continue to sit on the sidelines while social media increases in relevancy there are more and more tools that are becoming available to ride the "buzz" factor on the Web and they are measurable and often easy to implement. Read More...
|

ROI analysis is an oxymoron when it come to mass media & pharma

images-1
It never fails..DTC marketers get up in front of other DTC marketer and present Power Point slides on how their programs provided for a positive ROI. They get applause from the audience and then the next person gets up and presents more data that, in all likelihood, does not tell the story and continues to ignore the fact that mass media is dead and consumers now have all the power. Read More...
|

FDA phone number in drug ads?

images
A proposal in Congress that drug ads contain a phone number that consumers can call to make complaints to the Food and Drug Administration is being floated around. Can you imagine the costs this would add to the FDA not to mention the headaches of formalizing a complaint protocol. There is a much easier way to collect this information by simply following a good customer CRM program on the Internet. Read More...
|