Who does pharma serve?

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The disconnect between slow, plodding scientific research and the demands of Wall Street are on stark display in the world of Alzheimer's drug development "Wall Street either overly hypes a new discovery or damns it too soon," complained Rudolph Tanzi, director of the genetics and aging unit at Massachusetts General Hospital in Boston and a leading Alzheimer's researcher.

"This was just the first wave of drugs, and it would be terribly bad for the field and for patients to make quick assumptions. There are many other drugs in the pipeline, some of them a thousand times more potent." In fact, the Alzheimer's Assn. has decided that there are finally enough drug candidates in human trials to start convening ICAD annually, after meeting only once every two years since the conference started in 1988. Read More...
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Dr Internet will see you now

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A 2007 Consumer Medical and Health Information poll, commissioned by Ask.com and conducted by Harris Interactive, demonstrates that adults now rely on the Internet as a primary source of health-related information nearly as much as they rely on their primary doctors. Seventy percent of adults are now turning to the Internet as one of their primary resources for medical and health information, surpassed only slightly by their personal physician (72 percent). Results also cited the Internet as a far more popular resource for health information than traditional media outlets such as newspapers/magazines (30 percent), television (26 percent) and books (25 percent) -- even surpassing friends and family (40 percent) as a source to find the medical information people seek Read More...
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Pretzel Logic

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I had the chance to attend an online seminar, partly sponsored by Forrester, on why a lot of companies are not embracing Web marketing. As the presentation began to unfold I was reminded of just how hard it is for pharma eMarketing people to really move forward with eMarketing initiatives. It is often an exercise in frustration that leads to a “good enough” mentality for online programs. Read More...
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Reminder: Fair balance applies to the Web too

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Finally good news on the drug development front

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Amgen Inc. got an injection of upbeat news as its new bone-building drug was found to reduce the risk of spinal and hip fractures in a study of 7,800 women. Because D-mab is given by twice-yearly injection, analysts are uncertain whether it can surpass sales of the current generation of bone drugs known as bisphosphonates but this is where a great marketing program of DTC ads and physician messaging can really pay off. Read More...
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It's time to admit who really has control today

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“At the end of the day, the single most important thing for managers to do in this age of consumer control is to simply lead. Opportunity is everywhere, and because lines of ownership are so fuzzy…everyone is capable of reaping the dividends of small or bold acts of leadership.” This quote is from the author of a book that ALL marketers need to read called “Satisfied customers tell three friends, angry customers tell 3,000. It is the reality of new media and the new age of consumer and patient empowerment.
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1800% Price increase?

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You might wonder why the drug industry keeps taking it on the chin but this article from Wired Magazine is enough to get people talking and venting about drug pricing and pharma companies in general. On Thursday, the Joint Economic Committee will open hearings in Congress on dramatic price hikes for drugs used to treat children, with a focus on companies such as Questcor and Ovation Pharmaceuticals, which in 2006 bought rights to a drug that treats heart problems in premature infants, and increased the price 1,800 percent to $1,875 per three-vial treatment Read More...
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Are a lot of patients skipping medical care ?

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With gas prices hovering around $4 a gallon, patients are cutting back on medical care. Just how much they are cutting back is not completely know at this time but The Doctors Office articles in this morning’s Wall Street Journal was enough to signal that the cutback maybe deep and extensive. Rising deductibles, stiff drug co-payments and increasing prices for just about everything are forcing some hard choices about health. Care that doesn't strike patients as critical is getting delayed. As the economy squeezes patients, they are showing up sicker. Read More...
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This is more than a bump in the road

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Marketing budgets are being cut by blue chip marketers, DTC budgets are being cut and if you think this is the worst “you ain’t seen nothing yet!” With the pharma industry in black hole of transition to new business models that will finally work and Genentech blind sided by Roche’s bid to buy the whole company many marketing people had better start updating their resumes as rumored deep cuts in marketing may finally become a reality with an industry struggling to be profitable and develop new drugs. Read More...
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Marketing being cut across the board

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According to Ad Age this morning “blue chip” marketers are looking to cut marketing, and we’re not talking about little cuts we’re talking a lot of dollars here. Amid roiling financial markets, a who's who of blue-chip marketers are making moves to slash marketing spending, or at least apply tougher financial discipline to what they do spend. Among them are five major companies that together contribute more than $10 billion to the U.S. ad economy: General Motors Corp., Procter & Gamble Co., Anheuser-Busch, Coca-Cola Co. and Nissan. Is this the end of marketing? No but as this author predicted it is the beginning of the end of big marketing budgets. Read More...
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Having the Detrol discussion with your doctor

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Yesterday I saw a great DTC ad for Detrol LA. The ad opens with a women in her physicians waiting room and rushing to the bathroom while the voice over talks about “having the Detrol discussion with your doctor” As the women reads the Detrol material she confidently says to her doctor “I’m ready to have the Detrol discussion”. What I like about this spot is that it addresses the moment of truth when the patient meets with her physician and gives an example of just how easy it is to ask for Detrol. Read More...
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Going down-express elevator !

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The pharmaceutical industry by conventional wisdom is resistant to economic downturns, because people need medicine in good times and bad. But data from market researcher IMS Health and Wall Street analysts indicate that the rate of prescription growth has fallen steadily since early last year and in recent months has slipped in and out of negative territory. How bad can it get? Well a Marketing Director recently told me “this is not a recession, it’s a depression for healthcare marketing”. Read More...
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Perception ?

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DTC budgets: How low can they go?

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Well as this author reported many times this year DTC budgets are in fact decreasing according to various media reports. Those of us in the industry knew this was coming as the changes to the pharma business model were as sutle as 100 car freight train traveling at 80 MPH. Read More...
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Too early for a practice online?

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Some physicians are trying to go online with patients but they are finding out the the ROI is just not there yet as patients are slow to adapt to virtual online visits. Here is a great story from today’s Wall Street Journal by a physician who has decided to shut down his practice website because it costs too much and is not providing the benefits (ROI) he had hoped. Read More...
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Consumer opinions count

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Consumer-opinion websites have been a principal enabler of hardening consumer attitudes. In this new world marketers can not only lose control of their messages but they may also experience greatly diminished selling effectiveness because of a few bad reviews & experiences on social media sites. That suggests a vastly more critical role for advertising research and testing, especially for products or services that have, shall we say, checkered pasts like pharmaceutical brands. Read More...
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Agency people feel the squeeze

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The squeeze is on for ad agencies. Last week I received a phone call from someone who was just let go from her job at a big New York agency. It seems that despite all the meetings to try and convince clients to spend more money the people at the top have said “no more dollars”. The account she was working on (pharma company) has decided to “recycle old DTC ads and cut back on media spending”. She now finds herself looking for work as do half a dozen other people who were working on the account. After my conversation with her I decided to call some other people on the agency side of the business to see what was going on and what I found is that there are a lot of people who are scared about losing their jobs because DTC budgets are shrinking. Read More...
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Lipitor for children?

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For the first time in world history children are dying because they have too much food. Yes, here in the US 30% of children are obese and now the AAP has recommended that children, as young as 8, start taking statins to help control their cholesterol. Pharma will of course embrace this as any company is happy to expand the market but if we are really focused on the overall health of our customers a lot more has to be done on prevention, especially with children. Read More...
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Woefully underspent

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Another reminder on Mr Macks BLOG that pharma is has not invested in the online channel and continues to lag behind consumer packaged goods marketers. According to the chart on Mr Macks BLOG pharma has only spent 3.1% of their budgets online while the overall trend is double that. No matter where you go, there you are ! Read More...
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Delayed health care access problems

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It should come as no surprise that 69% of people cited “worried about costs” as the number one reason for delaying or going without needed care. When the economy takes a downturn, like it is now, people tend to put off as many expenses as possible. That means a move from preventative care to going to a physician when they absolutely need to. However what was also troubling was that 81% of people who cited the health system said that they could not get an appointment soon enough, could not get to the doctor’s office when it was open or said it takes too long to get to the doctors office. While this sounds like excuses it means that a lot of people are not getting preventative care which could lead to higher costs on an already taxed healthcare system. Read More...
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