Continued Ignorance of the Web

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Smart, good marketers are hard to come by these days. Smart marketers know what drives customers to purchase brands and they also are aware that they are coming under increased scrutiny for every marketing dollar that is spent. While a lot of marketers are allocating more dollars to online and testing new consumer generated media pharma marketers remain stuck in the past with little being allocated to online media and websites that are updated once in a while. A quick look at Cialis.com shows that the website has had no major updates, except a relationship quiz, in over two years. Viagra's website has gone some minor updates as has Levitra.com. Why is this? Because somewhere in the pharma maze there are marketers who don't get it...who believe TV rules...and who are stuck in the past.


Second Life.com is an example of emerging media online.
Second Life is a 3-D virtual world entirely built and owned by its residents. Since opening to the public in 2003, it has grown explosively and today is inhabited by a total of 3,659,699 people from around the globe. Some smart brands are starting to make the plunge into this virtual world where people can interact with each other and share brand experiences. While this program is still in the early stages of its product life cycle it opens up a whole new opportunity to savvy marketers.

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The online viral opportunity of some brands, like Cialis, could be huge but instead of breaking new ground your more likely to see a "36 hour" commercial while watching cable TV. No wonder the category is in a funk. Marketers of ED products are stumped because they can't figure out how to get men to ask their doctors about their brands. They think that once someone sees a commercial on TV it will eliminate the potential barriers that men have to overcome to seek treatment. Now you can see why I believe that a DTC award is more of an oxymoron than an award.

This week I received an innovation to the next DTC National in Washington DC and of course there is another award dinner. Pharma marketers are great at patting themselves on the back but this industry should not reward baby steps as much as innovation. Too many marketers out there stuck in traditional brand marketing cycle..spend on DTV for reach and frequency? No wonder the ED category has not seen major growth..the marketers who control the media dollars are just too myopic to understand that the way to connect brands to people is to connect with people. Too bad....

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